Privcy and Policy

Thank you for accessing (the "Site") Our site respects your privacy and seeks to protect your personal data. To learn more, please read our privacy policy below.

This privacy policy describes how we collect and use your personal data (under certain circumstances). It also mentions the procedures to ensure the privacy of your information. Finally, this policy outlines the options available to you regarding the collection, use and disclosure of personal data. By visiting the site directly or through another site, you agree to the practices described in this policy.

Protecting your data is very important to us. Your name and other information about you is used in accordance with the privacy policy. We will collect information when necessary or if it is directly related to our transactions with you.

We will retain your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not disclosed unless you have a private online account accessed by username and password.

The data we collect

We may need to collect your information if you wish to place an order for a commodity from our site.

We collect, store and process necessary data to track your purchase from our site to secure any potential demands that may arise later, and to provide you with the services we have available. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

We use the information you provide to enable us to process your requests and to provide you with the services and information displayed on our Site that you request. In addition, we will use the information you provide to manage your account with us, to verify your online financial transactions, to check the uploading of data from the site, to identify visitors to the site, and to develop and customize the site page designs and / or content. We do a lot of demographic research, and we send useful or requested information to the user, for example, information about products and services, if you don't dispute communication with you. Email us to provide you with details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.

We may give your name and address to a third party to deliver your purchase order (e.g. delivery agent or supplier).

Our international network agent manages online financial transactions. What you need to do is provide accurate and non-misleading information to the agent or site, and you should always update it and let us know about the changes.

We may be able to store details about your current order on our site, but we cannot retrieve them directly for security reasons. By logging in to your account on the website you can see the information and details of your purchases you have ordered or will be coming soon. You can also manage your address details, bank details and any newsletter you have subscribed to. You should also undertake to treat your personal data confidentially and do not make it available to unauthorized third parties. We take no responsibility for the misuse of passwords unless this misuse arises out of our fault.

Other uses of your personal information

We may use your personal information in surveys and marketing research, as you wish, for statistical purposes with complete confidentiality, and you may withdraw at any time. We do not send any answers to any third party. Your email address is only disclosed if you wish to participate in contests. We keep survey responses somewhere separate from your own email.

We may send you information about us, our website or other sites, our products, our sales, our sales offerings, brochures, etc. in connection with our subsidiaries or partners. If you do not wish to receive this additional information (or any part thereof), please click on the "unsubscribe" link in any email sent to you, and we will stop sending this information to you within seven working days (every day except Friday, Saturday and National Holidays throughout the Arab Republic of Egypt) receive your notification. We will contact you to inquire about the information while it is not clear.

We may use certain data, while maintaining the privacy and confidentiality of the site, for other purposes including checking the users' whereabouts and following their visit to the site or the links in the e-mail while subscribing to receive it, and to provide such anonymous data, which does not allow you to identify you personally. To third parties such as publishers. However, that data will not identify you (because it is anonymous).


For any competition, we use the data to notify the winners and to announce our offers. You can find more details about the conditions for each individual competition.

Third parties and links to websites

We may pass on your information to other companies in our group or to our agents and contractors to assist us in related transactions in accordance with the terms of our Privacy Policy. For example, we may use a third party to help us deliver products to you, receive payments from you and use them for statistics and marketing research or to assist our customer service team. We may need to exchange information with a third party to protect against fraud and reduce credit risk. If our company or part of it is sold, we may have to transfer our databases that include your personal information. Other than as stated in this Privacy Policy, we will not sell or disclose your personal data to a third party without your prior consent unless it is necessary for the purposes set out in this Privacy Policy, or if we are required by law to do so. The site may contain third-party ads, links to other sites, or frames to other sites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied to other sites, and we are not responsible to any third party to whom we transmit your data in accordance with our privacy policy.


Acceptance of cookies is not a prerequisite for visiting the site. We note, however, that the functionality of the "basket" cannot be used on the Site and for any purpose without the activation of cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the site. Your browser stores these files on your computer's hard disk. Cookies can be used to detect your Internet Protocol (IP) address, saving you time when you are on the site or want to visit it. We use cookies to ensure your convenience when you browse this site (for example, remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (for example for targeted marketing purposes). You can set your browser to not accept cookies but this will limit your use of the site. Please make sure that our use of cookies does not contain any personal or private information and is free of viruses. If you want to learn more about these files, see or if you know how to delete them from your browser, see This site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics is based on cookies that are text files placed on your computer. Google will transfer information generated by cookies about your use of this site (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, to report to site operators on its activity and to provide other services related to website activity and Internet use. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on Google's behalf. Google will not associate your IP address with any other data you hold. You may refuse the use of cookies by choosing the appropriate settings on your browser, but please note that you will not be able to take full advantage of the site's functionality. By using this site, you agree that Google will use your data as described and for the purposes detailed above.


We use appropriate security techniques and procedures to prevent unauthorized or unlawful access, loss or destruction of your information. When we collect data through the site, we store your personal information on a database within a secure web server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them by using encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for an intruder to decrypt your information since we cannot guarantee 100 percent protection. We strongly advise you not to send all credit or debit card details when you communicate with us electronically and without encryption. We place physical, electronic and procedural warranties directly on the process of collecting, storing and disclosing your information. Our security measures require that we sometimes ask you to verify your identity before we disclose your personal information. It is your responsibility to protect your password and your computer from unauthorized use.

Customer Rights

If you are concerned about your data, you have the right to request access to personal data that we hold about you or have been transferred to us. You have the right to ask us to correct any errors in your personal data that are free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.